Contact Us
There’s no contact form, no live chat widget, and no support
queue. Just a direct email address — and a commitment to reading
what gets sent to it.
Get in touch
[email protected]
All messages are read directly. Responses are personal, not
automated, and handled without unnecessary delay.
What people typically get in touch about There’s no wrong reason
to reach out. That said, here are the kinds of things this inbox
tends to be most useful for:
Content corrections
Spotted something outdated or inaccurate? That’s genuinely
useful to know and will be looked into promptly.
Editorial questions
Questions about how content is produced, what criteria are used,
or how comparisons are put together.
Privacy & data queries
GDPR-related questions or anything from the Privacy & Data page
that needs clarifying.
General enquiries
Anything else — content licensing, intellectual property, or
questions about how the platform operates.
A note on response times
Every message that arrives here is read by a real person. There
is no ticket system, no automated acknowledgement, and no
customer service layer between the inbox and a response. That
means replies take a little longer than instant — but they are
genuine when they arrive.
Most enquiries receive a response within a few working days. If
something is time-sensitive — a content error, for instance —
mentioning it in the subject line means it will be looked at
sooner.
A few things this inbox can’t help with
CompareChoiceLab.com is an editorial platform — it doesn’t
provide support for third-party services, can’t assist with
account issues on any external platform, and doesn’t accept
unsolicited advertising or sponsored content requests through
this address.
If something has gone wrong on a platform covered here, the
right place to turn is that platform’s own support team
directly. There is no operational connection between this
platform and any external service, and no way to intervene in
what happens there.
